Privacy policy

1. Information We Collect

We may collect the following personal information when you register, place an order, or use our services:

Full name
Phone number
Email address
Full address
Payment and transaction details (if you place an order)

We may also collect non-personal data for analytical purposes, such as browser type, operating system, visited pages, and time spent on the website.

2. How We Use the Information

We use the information collected for the following purposes:

To process and fulfill orders
To communicate with customers regarding their orders or inquiries
To enhance user experience and improve website services
To send promotional offers or updates (only with the user’s consent)
To comply with legal and regulatory obligations

3. Data Protection

We take appropriate electronic, administrative, and technical measures to safeguard your personal information in line with industry standards. However, we cannot guarantee 100% security of data transmitted over the internet.

4. Sharing of Information

We do not sell, rent, or share your personal data with third parties, except in the following cases:

Delivery or payment partners needed to complete your order
Legal authorities when required by Egyptian law
Service providers who assist us in operating the website (under confidentiality agreements)

5. Cookies

Our website uses cookies to enhance user experience and collect non-personal analytics data. You can disable cookies from your browser settings if you prefer not to share this information.

6. User Rights

You have the right to:

Access your stored personal data
Request correction of inaccurate or outdated information
Request deletion of your data where legally and commercially appropriate

To exercise any of these rights, please contact us via the details provided below.

7. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with the updated effective date.

8. Contact Us

For any inquiries regarding this Privacy Policy, you may contact us through:

Email: info@ckixeg.com